Frequently Asked Questions – Gemini Comic Supply

When will my order ship?

With very few exceptions, all orders ship within 1-2 business days from our various shipping centers throughout the United States and Canada. In most cases, you can expect your order to arrive in 3-5 business days from the time you place an order.   

 

My order is urgent, can you use an expedited service?

Please contact us directly for any special shipping request; however, due to the weight and size of our packages, expedited services are seldom feasible. For example, a 40 lb. order of 100 Flash mailers using express service may cost $200-300.  

 

Why don't you ship to my location?

Again, due to the size and weight of our packages, shipping to locations outside the continental United States and Canada can be extremely costly. If shipping is unavailable to your location on the website, please contact us directly and we will do our best to accommodate you.  

 

Do you have a store where I can pick up my order directly?

Orders are not available for pick-up from us directly; however, we do have a network of comic shops who carry some of our products. Please check our Authorized Retailer page for more information.

 

Can you make custom mailers with my logo?

We can accommodate custom orders with the minimum order quantity of 10,000 mailers. There is also a one-time fee of $450 for the production of your printing plates. Please contact us for additional details.

 

Where are your products made?

Our products are made from corrugated materials sourced and manufactured in the United States. 

 

What is the 200lb test and why does it matter?

The 200lb test refers to the bursting strength. Greater bursting strength allows for fewer crushed and damaged boxes during shipping—meaning safe delivery of your products leading to happier customers. 

 

What does 44-ECT mean and why does it matter?

ECT “Edge Crush Test” is a newer test developed to look specifically at how much force a corrugated material can withstand on its edges without crushing or its stacking strength. A score of 44 means a box can stand up to approximately 90lbs.

 

I’m having trouble constructing Gemini Comic Flash Mailers™. Do you have instructions available?

Contact us to receive a link to a step-by-step video.